Pittsburgh's Premier Disaster Restoration Organization
10 REASONS TO CHOOSE DUCKSTEIN
FINANCIALLY SECURE- Million dollar credit line allows work to continue while waiting for paperwork and payment to process.
WITHSTOOD THE TEST OF TIME- Continually growing for 42 years, through good and bad economic times and chances in insurance industry standards and protocols; 30 year BBB A+ rating.
LONG-TERM, FAMILY EMPLOYEES- Many employees carry the Duckstein name and have been team members for 5-40 years; only 5% of work is contracted to non-employee subcontractors.
NO FRANCHISE- Family owned and operated; our Duckstein name is on the line, and our reputation is important.
ONE FACILITY- Cleaning, storage, operations, showroom & office all under one roof keeps our entire team "in the loop"
NO CALL CENTER- Sophisticated phone system directs after-hours emergencies directly to managers' & owners' cell phone.
AMISH CREWS- Quality craftsmen, trained in disaster restoration.
TRAINED, EDUCATED, CERTIFIED- Employees are trained and certified in software, equipment and industry best practices.
EXPERTS- Each division boasts experts in specific ares - no "jack of all trades" but rather experts in property, insurance, construction, restoration, cleaning, land development, etc...
LARGE SERVICE COVERAGE AREA- Main offices in Pittsburgh, satellite offices in Middleton, OH and Butler, PA allows for service coverage across western PA and eastern OH - from small cleaning to multi-million dollar restoration rebuilds, whether industrial, commercial or residential.
Keywords: disaster, restoration, fire, water, emergency, 412-RESTORE, duckstein, duck, pittsburgh, allegheny, pennsylvania, sewage, smoke, mold, contents, personal property protection
Interview Q&A
How long have you been in business?
Since 1972
What is your primary product or service?
Disaster Restoration and Content Cleaning
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Family Owned and Operated
How do you differentiate yourself from other businesses in your category and area?
We provide Free Board Up Services
Emergency Personal Property Protection
Community Support to First Responders
How many locations do you have and do you have plans to expand?
3 Locations and Growing
What type of payments do you accept?
Checks
Credit Cards
We work with all Insurances
Which areas do you service?
Western Pennsylvania
Eastern Ohio
Who owns your company or runs daily operations?
Henry D. Duckstein - President / Owner
What are your hours of operation?
24 Hours / 7 Days
What is the best compliment anyone can give you?
The best compliment anyone could give Duckstein is referring business to us.
What is your favorite quote or Bible verse?
"The only thing more disastrous would be hiring the wrong contractor!"
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